UsedLaptops.com
Rating: 
www.UsedLaptops.com
1) General Information
2) Location
3) Shipping
3.1) International Orders
4) Payment
4.1) International Orders
5) Customer Support and Contact Methods
6) Offers
6.1) Navigation
6.2) Laptops
6.3) Accessories And Upgrade Components
7) Warranty
7.1) Battery
8) Returns
General Information
UsedLaptops.com specializes in selling used, refurbished laptops online. Their first site www.notebookmall.com, started in 1996. They don't have very big choice of offers, neither staggering site design, but well prepared information and 8 years on the market suggest it is reliable company.
Location
UsedLaptops.com, Inc. is located in Mountain View, California:
UsedLaptops.com, Inc.
958 San Leandro Ave., Ste. 800
Mountain View, CA 94043
Shipping
UsedLaptops.com uses UPS or FedEx for domestic shipment. The cheapest shipment for USA customers is using UPS Ground for $25. It lasts 5 to 8 days. The cheapest FedEx option is FedEx Express Saver for $39 that can last 3 to 5 days.
Detailed shipping information.
International Orders
International orders are shipped using FedEx that can deliver your laptop to 205 countries worldwide. For detailed rates on international shipping go to www.FedEx.com.
Payment
USA customers can pay by Discover, VISA or MasterCard credit card, PayPal, Cashier's Check, Postal Money Order, Wire Transfer or Western Union Wire Transfer.
Detailed payment information.
International Orders
The great advantage of UsedLaptops.com over other reviewed companies is that they accept international credit cards payments. You only need to print, complete and fax back their International Credit Card Agreement. After UsedLaptops.com confirms your billing address in your bank you can pay by your credit card without any limitations. You also have an option to pay by PayPal or WireTransfer.
Complete international payment information.
Customer Support and Contact Methods
For Customer Support you can either call or e-mail Technical Support department. Before you do this, check their FAQ page for the answer on your question. For complete information visit UsedLaptops.com Customer Support Page.
You can contact UsedLaptops.com representatives using toll free phone number (800 / 642-6094 PST), one of other available phone numbers or e-mail.
Complete contact information.
Offers
There is rather little amount of offers (12 different models at the time of writing this review) from brands like Dell, IBM, Compaq, Toshiba and Gateway. Offers descriptions contain only major features of each model and photo.
Navigation
Site navigation is very simple not to say primitive but with such a little amount of offers it is enough. You can browse offers only by brand or use Search option.
Laptops
Each laptop sold is thoroughly tested and cleaned. Most of them are used computers bought from corporations.
Accessories And Upgrade Components
With some items you have an option to choose hard disk or operating system upgrade for additional fee. The choice of stand-alone accessories and components is very little.
Warranty
Each laptop comes with 90 days limited warranty (only for USA customers). Warranty covers only parts and components. It does not cover software.
Battery
Warranty does not cover batteries and power supplies/charging systems.
Complete warranty information.
Returns
You can return any laptop during warranty period. You will be charged 15% restocking fee.
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