LaptopCloseout.com
Rating: 
www.LaptopCloseout.com
1) General Information
2) Location
3) Shipping
3.1) International Orders
4) Payment
4.1) International Customers
5) Customer Support and Contact Methods
6) Offers
6.1) Navigation
6.2) Laptops
6.3) Accessories And Upgrade Components
7) Warranty
7.1) Battery
8) Returns
General Information
LaptopCloseout.com is a subsidiary of Omni Systems Int'l. Their online activity started on December 1998. They partnership with companies like IBM, Toshiba, Compaq, Dell or NEC getting factory refurbished laptops directly from manufacturers. However, most of offered equipment is refurbished by LaptopCloseout.com own technical stuff. Their site is good-looking and very informative. You can easily find everything you want to know, what cannot be said about most of online resellers. They are definitely one of the best on refurbished laptops online market.
Location
LaptopCloseout.com is located in Canada:
70 Yorkville Ave. # A-1
Toronto, Ontario
Canada, M5R 1B9
Shipping
All orders are shipped through DHL. Average delivery in USA (except Mexico and Hawaii) lasts 2 business days and costs US$29.
Average delivery in Canada lasts also 2 business days and because company is located in Canada costs less - US$15.
International Orders
LaptopCloseout.com can ship your order to almost any place on the world through DHL. All detailed information with location, delivery time and average cost are available on their site in a form of table (click the link below).
Complete shipping information.
Payment
Customers from USA and Canada can pay using Credit Card (VISA, MasterCard and American Express), Certified Check, Money Order or Cashiers Check. You can place your order using online secure shopping interface, by phone, fax or e-mail.
International Customers
Currently only customers from western European and Australia can pay by Credit Cards. Other customers have to choose between Certified Check, Money Order and Cashiers Check.
Detailed payment and ordering information.
Customer Support and Contact Methods
Very well organized customer support with separate sales, support, purchasing and shipping departments as well as company showroom. You can contact every department either by mail or by one of many phone numbers. You can find detailed information on LaptopCloseout.com site (link below).
Detailed contact information.
Offers
LaptopsCloseout.com has rather medium amount of offers from Compaq, Dell, HP, IBM, Toshiba, NEC, Gateway and Sony brands. Every offer has great, comprehensive description and a laptop picture.
Navigation
You can browse offers either by brand or price only. However, with such amount of offers that's enough. Navigation is easy and intuitive and I have to admit that I surfed their web site with pleasure.
Laptops
Most of offers are refurbished laptops. Each of them is reconditioned, tested 3 times, cleaned and packaged before being sold.
Accessories And Upgrade Components
LaptopCloseout.com has a choice of accessories like cases, Ethernet cards, modems and upgrade components including memories and hard drives. With many laptop offers you can choose to upgrade CD drive to DVD or CDRW or choose one of three carrying cases.
Warranty
Each laptop comes with a minimum 30 days warranty period for parts and labor. However, most items come with 90 days warranty. You can also meet products that have original manufacturers warranty still active. If you receive DOA (dead on arrival) product, you have to return it in 2 days from the time you received it to be fully refunded for all shipping costs in both ways.
Battery
All laptop batteries are also under warranty for the period specified in the offer description. LaptopCloseout.com guarantees that the battery will hold a charge for minimum 30 minutes when fully charged.
Detailed Warranty Terms and Conditions.
Returns
You can return non-defective product to LaptopCloseout.com during the warranty period. You will be charged 15% restocking fee.
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